FEELINGS achieves

FEELINGS achieves a positive transformation in employees by increasing awareness of customer needs, improving skills for dealing with customers, increasing employee’s self-worth and improving communications and cooperation with other employees.

Kick off training right-away with this easy to use Facilitator and Participant Package for 25 Participants!
Includes

A user-friendly 140 page count page Leader Guide
A Flash Drive for the leader (facilitator) containing videos to train a group of participants
25 Participant Packages. An easy to read, easy to follow Participant Book for participants to follow along
Quality technique card
Certificate of accomplishment
Customer Service Performance Standard
Implemented in 3 sessions, spaced one week apart of 2-3 hours each.
(3-4 hours each in developing countries)